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YouTube Addresses Widespread Video Quality Issues on iPhone users

  • Writer: paolo bibat
    paolo bibat
  • Mar 21
  • 2 min read
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YouTube has officially acknowledged a significant problem affecting video playback quality for users across various devices, including iPhones, desktop computers, and smart TVs.


The issue, which has been reported by thousands of users, causes videos to stream at unusually low resolutions of 144p or 360p, resulting in blurry and pixelated content despite strong internet connections.


In a statement posted on their support page, YouTube team member Camila outlined the primary symptoms users are experiencing:


  1. YouTube streaming at 144p or 360p despite strong internet connection


  2. Buffering when changing to higher quality


  3. Video quality could be impacted on IOS mobile, desktop, or Smart TV


The company has assured users that they are actively investigating the problem and working on a solution. However, no specific timeline for a fix has been provided.


This widespread issue has sparked frustration among YouTube's user base, with over 7,000 reports filed on the platform's support page alone.


Many users initially assumed the problem was related to their internet service providers or personal device settings, leading to unnecessary troubleshooting attempts.


Interestingly, Android devices appear to be unaffected by this quality degradation issue, though the reason for this discrepancy remains unclear.


As of now, there are no known workarounds for affected users, who must wait for YouTube to implement a fix.


This video quality problem follows a recent issue with Google's Chromecast devices, where an expired certificate reportedly caused "Untrusted device" errors for some users.


While not directly related, these back-to-back technical difficulties highlight the ongoing challenges faced by major tech companies in maintaining seamless service across their diverse product ecosystems.


As YouTube continues to investigate and work towards a resolution, users are advised to stay tuned to the platform's official support channels for updates on the situation.

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